Refund policy
Return and Refund Policy
Our books are printed on demand specifically for each order. Because each copy is produced after an order is placed, we do not accept returns or exchanges for change of mind, and orders cannot normally be cancelled once they have entered production.
Damaged, defective, or incorrect items
If your book arrives damaged, has a manufacturing defect, or you receive the incorrect item, please contact us as soon as possible after delivery. Please include your order number and photographs clearly showing the issue and the packaging where applicable.
We will review the issue and, where appropriate, arrange a replacement or refund at no additional cost to you.
Cancellations
Orders are submitted for print-on-demand production shortly after they are placed. Once production has started, an order cannot be cancelled or changed.
Consumer rights
Nothing in this policy is intended to limit any mandatory consumer rights that apply under the laws of your country or region.
Refunds
When a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
For any questions regarding an order, please contact us through the contact information provided on our website.